Privacy Policy
Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources as listed below and have done so over the past 12 months. The information we collect and use varies depending on your interaction with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, to provide the Services, to comply with applicable legal obligations, to enforce applicable Terms of Use, and to protect or defend the Services, our rights, and the rights of our users or others.
What personal data we collect
The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information you provide to us directly through our Services may include:
- Basic contact information such as your name, address, telephone number, email address.
- Order information such as your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information such as your username, password, security questions.
- Shopping information such as the items you view, add to your shopping cart, or add to your wish list.
- Customer support information, such as the information you provide in your communications with us, such as when sending a message through the Services. Some features of the Services may require you to directly provide certain information about yourself to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our website and your account, including device information, browser information, your network connection information, your IP address, and other information related to your interaction with the Services.
Information we receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and services, such as Shopify.
- Our payment processors who collect payment information (e.g., bank accounts, credit or debit card information, billing address) to process your payment, to fulfill your orders, and to provide you with products or services you have requested, to fulfill our contract with you. When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties, and are not responsible for the policies or practices of third parties. See the "Third-Party Websites and Links" section below for more information.
How we use your personal information
Provision of products and services.
We use your personal information to provide you with the Services, to fulfill our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange for shipping, facilitate returns and exchanges, and facilitate the posting of reviews.
Marketing and advertising.
We use your personal information for marketing and promotional purposes, such as sending you marketing, promotional and advertising communications by email, text message or post and showing you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites to you.
Security and fraud prevention.
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you decide to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other login information with anyone. If you believe your account has been compromised, please contact us immediately.
Communication with you.
We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interests to respond to you, provide you with effective services and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our website. For more specific information about the cookies we use in connection with your use of Shopify, please visit https://www.shopify.com/legal/cookies . We use cookies to operate and improve our website and services (including to remember your actions and preferences), perform analytics, and better understand how users interact with the services (in our legitimate interests to manage, improve, and optimize the services). We may also allow third party vendors and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites to you.
Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies. Please note that removing or blocking cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to not function correctly or to become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may share your personal information with third parties for legitimate reasons and in accordance with this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and promote to you. Our business and marketing partners will use your information in accordance with their own privacy policies.
- When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or elsewhere within our group of companies, in our legitimate interests of running a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce applicable Terms of Use, and to protect or defend the Services, our rights and the rights of our users or others. In the past 12 months, we have disclosed the following categories of Personal Information and Sensitive Personal Information (marked with *) about Users for the purposes set out above in "How We Collect and Use Personal Information" and "How We Disclose Personal Information".